Who We Are

Ulvante Zymetro operates as a career development platform specialising in theater arts education, based in the United Kingdom at 7 Woodhouse Square, Leeds LS3 1AD. We're passionate about helping individuals discover and develop their theatrical talents through structured learning programmes.

This privacy policy explains how we collect, use, and protect your personal information when you interact with our services, website, or educational programmes. We believe transparency about data handling builds trust, which is essential for the creative learning environment we foster.

Information We Collect

We collect various types of information to provide our educational services effectively and maintain our learning community. The information we gather falls into several categories, each serving specific purposes in delivering quality theater arts education.

How We Use Your Information

Your information enables us to deliver personalised theater arts education and maintain our learning community. We use data thoughtfully, focusing on genuine educational value and service improvement rather than excessive marketing.

We process your personal information to enroll you in programmes, deliver educational content, provide customer support, and communicate about relevant opportunities. Additionally, we analyse usage patterns to improve our website functionality and course offerings.

Financial information is used exclusively for processing payments and maintaining accurate records for legitimate business purposes. We never sell personal information to third parties or use it for purposes beyond those stated in this policy.

Legal Basis for Processing

Under UK data protection law, we process your personal information based on several legal grounds. For most of our educational services, processing occurs because it's necessary to fulfil our contract with you as a student or prospective student.

We also process information where we have legitimate interests in operating our business effectively, such as improving our educational offerings or maintaining website security. In some cases, we'll seek your explicit consent, particularly for marketing communications or optional services.

Occasionally, we may process information to comply with legal obligations, such as maintaining financial records or responding to regulatory enquiries about our educational services.

Your Rights

UK data protection law provides you with several important rights regarding your personal information. We're committed to helping you exercise these rights effectively and will respond to requests promptly.

Data Security

Access to personal information is restricted to authorised personnel who require it for legitimate business purposes. We maintain strict access controls and monitor systems for unusual activity. All team members receive training on data protection principles and security best practices.

While we maintain robust security measures, no internet-based system is completely secure. We continuously update our security practices and will notify you promptly of any security incidents that may affect your personal information.

Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. Different types of information are kept for varying periods based on their purpose and legal requirements.

Sharing Information

We share personal information only when necessary to provide our services or when required by law. We never sell personal information to third parties or engage in data trading practices.

We work with carefully selected service providers who help us deliver our educational programmes, including payment processors, email service providers, and web hosting companies. These partners are bound by strict confidentiality agreements and may only use your information for specified purposes.

In rare circumstances, we may disclose information to comply with legal obligations, protect our rights, or ensure the safety of our learning community. Any such disclosure would be limited to what's legally required.

International Transfers

While we primarily operate within the UK, some of our service providers may process information outside the European Economic Area. When international transfers occur, we ensure appropriate safeguards are in place to protect your information.

We use service providers that maintain adequate data protection standards and have implemented appropriate transfer mechanisms, such as standard contractual clauses approved by data protection authorities.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and provide essential functionality. Essential cookies enable basic website functions, while optional cookies help us understand how visitors use our site.

You can manage cookie preferences through your browser settings, though disabling certain cookies may limit website functionality. We use analytics tools to understand user behaviour and improve our educational offerings, but this information is anonymised and used only for internal purposes.

Children's Privacy

Our educational programmes occasionally involve participants under 16 years of age. When working with minors, we obtain appropriate parental consent and implement additional privacy protections.

Information about children is handled with extra care, and parents retain the right to access, correct, or delete their child's personal information. We never use children's information for marketing purposes beyond programme-related communications.

Policy Updates

This privacy policy may be updated occasionally to reflect changes in our practices or legal requirements. We'll notify registered users of significant changes via email and post updates on our website with clear revision dates.

Continued use of our services after policy updates constitutes acceptance of the revised terms. We encourage periodic review of this policy to stay informed about how we protect your information.